Description
We are seeking a Housekeeping Attendant to join our team at AccorHotel in Dubai.
As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and organization of our hotel rooms and public areas.
Responsibilities:
- Receive assignment sheet from Housekeeping office
- Take note of all guest requests and instructions provided by HK Supervisor
- Attend communication meetings of your section
- Ensure proper stock of guest amenities, cleaning supplies, mini bar, and clean linen are arranged well on the trolley before starting work
- Check and make note of all rooms with MAKE UP sign
- Check and make note of all rooms with 'Do Not Disturb' sign before the end of the shift and respect the DND sign
- Personally supervise the end of day closing of the service area and ensure that all equipment are in appropriate place and nothing is left around which can be hazardous
- Communicate all information to the next shift or supervisor for a smooth operation
- Report to HK Supervisor in case of exposed guest valuables
- Follow Key Issue no.1 by attending to guests, acknowledging them immediately, establishing eye contact, and greeting them in a friendly manner
- Follow hospitality key no. 3 while entering/leaving guests' rooms
- Clean the bathroom, walls, and bathtub thoroughly, replacing fresh towels and amenities, and report any maintenance issues
- Remove rotten flowers, wash the flower vase, and place fresh flowers
- Make up the bed, clean the bedroom, and refill stationery, matches, and mini bar
Qualifications:
- Preferably with 1 or more year of experience in the same role in a 4-5 star hotel
Benefits:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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