Description
The Head of Community, EMEA, will lead OpenAI's community presence across the region and be responsible for setting and evolving an evidence-based Community strategy in markets, including hiring local community leads and managers.
The role is responsible for how we create trusted relationships with power users and translate those relationships into participation, insight, enablement, and stories across the region. They will partner with senior leadership to recommend where Community can have the greatest impact across EMEA, laddering up to company and country level priorities.
Responsibilities:
- Build the broader EMEA Community strategy
- Lead regional community programs
- Turn relationships into participation, insights, and stories
- Operate and scale the function
Requirements:
- 10+ years of experience building, leading or scaling communities, user programmes or ecosystem initiatives across EMEA
- Experience hiring and developing community teams, managing contractors and agencies, and leading cross-functional workstreams across markets with clear priorities and strong follow-through
- Excellent executor who can operate in ambiguous, fast-moving environments
- Strong qualitative judgement and can build trust, identify patterns and turn community signals into clear recommendations
Preferred qualifications:
- Experience with student, campus, youth, creator, developer, professional, or other power-user communities
- Strong network across relevant EMEA communities, institutions, or ecosystem partners
- Experience translating community insight into stories, playbooks, launches, programs, or product recommendations
- Fluency in one or more additional EMEA languages
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