Description
Join Sandbox VR, the leading virtual reality experience provider, and help build the future of entertainment. As a Guest Experience Host, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey, including arrival, gearing up, gameplay, and wrap-up, and proactively share offers to boost engagement. Additionally, you will be responsible for maintaining a spotless, high-energy store that meets Sandbox VR standards, troubleshooting issues smoothly, and communicating with management and tech support when necessary.
Key responsibilities include:
- Creating unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment
- Guiding guests through the VR journey, including arrival, gearing up, gameplay, and wrap-up
- Proactively sharing offers to boost engagement
- Maintaining a spotless, high-energy store that meets Sandbox VR standards
- Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests
- Communicating with management and tech support when necessary
Requirements include:
- Egoless and coachable, taking feedback well and pitching in wherever needed
- Adaptable and proactive, being resourceful, self-driven, and good with change
- Team-focused, staying positive and celebrating group wins
- Reliable, being on time, in uniform, and ready to shine
- Physically able, being on your feet, some lifting (up to 40 lb.), occasional stairs
- Weekend availability, required
- Experience in retail or hospitality, preferred
Benefits include:
- Paid sick time and 401(k) match
- Commuter benefits (transit and parking)
- Referral bonuses and employee discounts
- Free VR sessions and guest review bonus
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