Description
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key aspects of your role include:
- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on delivering five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding.
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. The organisation aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
Benefits
No specific benefits mentioned.
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