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From the employer's careers site First seen 17 Apr 2026 · Still live on 8 Nov 2026

Guest Experience Host

Sandbox VR New York City On-site entry full-time

The employer hasn't listed a salary.

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Description

Join us at Sandbox VR, the most advanced virtual reality experience in the world. As a Guest Experience Host, you will be responsible for creating unforgettable moments for our guests.

Your main responsibilities will include:

  • Greeting guests with energy and inviting them into an exciting, welcoming environment
  • Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
  • Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement
  • Being a Tech & Experience Expert
  • Mastering our proprietary tech and keeping gear calibrated
  • Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests
  • Communicating with management and tech support when issues arise, clearly and quickly
  • Keeping Things Running Smoothly
  • Maintaining a spotless, high-energy store that meets Sandbox VR standards
  • Sanitizing gear thoroughly and displaying materials/gift cards to brand expectations
  • Preparing iPads, body trackers, and gear before and after every session

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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Skills

Required

  • proactive communication
  • tech expertise
  • problem-solving
  • teamwork
  • customer service

Nice to have

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.lever.co/sandboxvr/7c6aeb17-ddaf-4163-b830-7c5bb973ffbe

Apply on Sandbox VR