GSA - Housekeeping

Join AccorHotel as a GSA - Housekeeping in Bengaluru, KA, India. As a pioneer in the art of responsible hospitality, Accor Group operates in 110 countries with over 45 brands, 5,600 hotels, and 10,000 restaurants.

Key Responsibilities:

• Provide clean, hygienic, comfortable, and hazard-free areas in the hotel to achieve maximum guest satisfaction and organisational profitability.
• Ensure impeccable housekeeping standards in all areas of the hotel.
• Use departmental master keys and other keys to ensure safety and security for guests and hotel property.
• Maintain high standards of cleanliness in assigned guest rooms.
• Remain alert, courteous, and helpful to guests and co-workers.
• Clean rooms, public areas, Executive Office, and perform other duties as assigned.
• Bring any matters affecting the hotel's interests to the attention of Management.

People Management:

• Establish seamless co-ordination with all hotel departments.
• Interact with guests and personnel in an efficient and friendly manner.
• Provide effective support to the team.
• Respond to customer queries and resolve issues promptly.
• Provide high-level service standards.

Qualifications:

• Minimum Higher Secondary (12th Pass) or equivalent education.
• Diploma or Certificate in Hotel Management or Housekeeping (preferred).
• Prior experience in housekeeping operations or guest service roles (advantageous).
• Strong attention to detail and commitment to quality standards.
• Excellent communication and interpersonal skills.
• Proficiency in English.
• Solid understanding of housekeeping equipment, cleaning chemicals, and safety procedures.
• Physical stamina and ability to perform manual tasks efficiently.
• Strong time management and organisational skills.
• Team-oriented mindset with a positive and professional attitude.