Description
We are seeking a Graduate Trainee to join our Front Office team at The Ritz-Carlton in Hong Kong.
As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring a memorable and unique experience throughout their stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing local area highlights.
Key responsibilities include:
- Providing exceptional customer service
- Processing operational needs and addressing guest requests
- Completing reports and maintaining records
- Sharing knowledge of the local area with guests
- Working effectively as part of a team
The ideal candidate will have:
- A high school diploma or G.E.D. equivalent
- No prior work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
In return, we offer:
- Competitive salary
- Opportunity to work with a global hospitality leader
- Training and development programs
- Collaborative and dynamic work environment
The Ritz-Carlton is an equal opportunity employer, committed to diversity and inclusion.
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