Director of Operations - Courtyard by Marriott Tysons Corner

We are seeking a Director of Operations to oversee the overall management and operation of the Courtyard by Marriott Tysons Corner. You will be responsible for driving revenue, maximizing profit, and ensuring quality. The successful candidate will have strong leadership skills and experience in hotel management.

Responsibilities:

• Deliver exceptional guest service and maintain high service and quality standards
• Participate in sales efforts, analyze and negotiate business, and determine pricing and yield strategies
• Maximize guest satisfaction scores and identify potential obstacles to exemplary service
• Manage expenses and assist in preparing and managing the hotel budget and forecasting efforts
• Assist with the ongoing training and development of hotel team members
• Effectively interview, hire, coach, and develop hotel team members and management
• Manage workload and adjust work schedule as dictated by business needs
• Participate in safety committee meetings and conduct routine inspections of the hotel operation/building

Qualifications:

• High school diploma or GED required; college degree or equivalent experience preferred
• 3-5+ years of progressive Marriott hotel management experience required
• Marriott experience: minimum 3 years at a similar or larger hotel to the Courtyard, with Front Desk or Housekeeping background
• Ability to manage multiple hotel and corporate priorities in a fast-paced environment
• Effective communication and problem-solving skills

Benefits:

• Health insurance
• Dental and vision insurance
• Short- and long-term disability
• Vacation policy
• 401(k) retirement program
• Paid life insurance
• Tuition reimbursement
• Team member programs, including discounted room rates and complimentary room stays