Description
We are seeking a Front of House Leader to join our team at Pret's Kings Cross Station location.
As a Front of House Leader, you will be a champion of our in-shop teams, coaching and mentoring them to provide exceptional customer service.
About the role: You will be responsible for driving team performance, protecting profit, and maintaining high standards.
Requirements:
- Be kind, honest, and generous, bringing warmth and authenticity to work every day
- Share our passion for exceptional customer service
- Spread joy every day through small acts of kindness
- Experience leading with purpose, driving team performance, and maintaining high standards
What we offer:
- Base pay rate: £14.10
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Extra £5 per hour for shifts started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership for 50% off food and 5 free Barista-made drinks a day
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition
- Access to marketplace discounts
- Comfy free shoes to wear on shift
Life in our shops:
- Opportunities for individual growth and development
- Diversity and belonging initiatives
- Fast-paced and varied work environment
- Community and purpose through the Pret Foundation
Values:
- Happy Teams Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
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