Description
Join Cisco's Global Customer Logistics and Supply Chain Operations team, where you will shape the future of enterprise delivery and customer fulfillment.
You will collaborate with cross-functional partners across sales, manufacturing, distribution centers, and freight carriers to lead delivery programs worldwide.
Your responsibilities include:
- Project Leadership: guiding projects from initial concepts to final delivery
- Logistics & Data Excellence: applying supply chain insights and digital tools to monitor performance
- Operational Connectivity: acting as a central partner across Sales, Customer Experience, and Manufacturing teams
- Process Innovation: simplifying daily work by designing standardized tools and templates
- Unified Alignment: building strong working relationships with internal teams and external partners
- Performance & Quality: maintaining a steady focus on On-Time Delivery and quality benchmarks
Requirements:
- Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Logistics, or a related field with 5+ years of relevant experience (or Master's degree with 3+ years)
- Experience in Electronic Manufacturing
- Extensive success driving customer-facing logistics programs, transportation, global order fulfillment workflows, and 3PL/carrier performance scorecards across dynamic distribution networks
- Strong background analyzing supply chain data, freight spend, and operational metrics using ERP systems and business intelligence platforms
- English and Spanish language fluent
Preferred qualifications:
- Recognized industry certification in supply chain or project management
- Cross-functional leadership, negotiation, and conflict-resolution capabilities
- Experience with advanced digital logistics tools, AI-supported supply chain visibility platforms, or automated logistics control towers
- Working knowledge of international trade compliance, customs clearance procedures, and global import/export regulations
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