Description
We are seeking an experienced Restaurant Manager to lead our team at the Fairmont Tremblant hotel, located in the heart of the Laurentian Mountains. As a key member of our management team, you will oversee the daily operations of our two restaurants, room service, and three other food and beverage outlets.
About the Role As Restaurant Manager, you will be responsible for:
- Leading and managing the service teams of our restaurants, room service, and other food and beverage outlets
- Ensuring the smooth operation of the establishment, meeting performance indicators
- Maintaining high standards of service, procedures, and norms
- Participating in scheduling and controlling costs
- Supporting the director in various operational and administrative tasks
- Developing action plans for different periods of the year
- Being a positive leader and example for colleagues
- Handling guest complaints and issues promptly and professionally
- Having in-depth knowledge of our products and menu offerings
- Enforcing hygiene and safety policies
- Participating in various committees
What We Offer
- Travel benefits and reduced rates at over 5,700 Accor hotels worldwide
- Competitive insurance plan, mostly paid by the employer
- Retirement plan available after 3 months
- Employee assistance program (EAP) with mental health support, legal and financial advice, and more
- Free dry cleaning, parking, and access to the sports centre
- Free meals at the cafeteria
- Opportunities for talent development and growth within the company and globally
- Active involvement in various committees and philanthropic initiatives
- Integration into a rich company culture with strong values, regular employee recognition, and a commitment to equity, diversity, and inclusion
Requirements
- Prior experience as a Food and Beverage manager in a luxury hotel or high-volume restaurant setting
- Ability to work effectively in a fast-paced environment
- Knowledge of point-of-sale systems
- Diploma from a hospitality school (with a focus on restaurant management)
- Leadership and autonomy with a developed sense of initiative
- Proficiency in computer software and excellent communication and organizational skills
- Interpersonal and problem-solving skills
- Responsibility and reliability
- Flexibility with scheduling (including weekends and holidays)
- Excellent oral and written communication skills in French and English
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