Description
Join our friendly team at Co-op Funeralcare in Southport and help families say the perfect goodbye to loved ones. As a Funeral Arranger, you will play a crucial role in building and maintaining positive relationships with clients and the community.
Job Details:
- £13.47 per hour
- Full-time, 37.5 hours per week, Monday to Friday 9am-5pm
- 6-month fixed-term contract
Responsibilities:
- Build and maintain positive relationships with clients and the community
- Support clients both in person and over the phone, arranging family visits and answering client questions
- Ensure the funeral home is clean, safe, and welcoming
- Work with digital systems and devices to manage client documentation, funeral arrangements, and invoicing
- Support with manual handling of coffins and assist in the care and preparation of the deceased
- Update client management applications with accurate and timely information
Requirements:
- Good communication skills
- Ability to work with numbers and basic calculations
- Keen eye for detail and accuracy
- Good IT skills
- Passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- Ability to carry out physical elements of the role
Benefits:
- Competitive salary
- Excellent pension scheme
- Discounts on Co-op products and services
- 23 days holidays (pro-rata)
- Access to Employee Assistance Programme
- Virtual GP and free eye tests
- Endless career development opportunities
- Friendly, supportive team
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