FTZ On-Site Coordinator

As a FTZ On-Site Coordinator at Expeditors, you will work under the direction of the Miami Branch Customs Brokerage department, serving as an onsite resource at the customer's FTZ. Your responsibilities will include day-to-day customs transactions activities, compliance support, and acting as a key liaison between the FTZ Administrator, the Brokerage team, and other internal stakeholders.

Key tasks:

• Ensure timely and accurate processing of FTZ transactions
• Follow customer standard operating procedures as per the SOP
• Accurately and timely enter data into the operating system and FTZ's ICRS
• Monitor shipment reports for total customer satisfaction
• Coordinate cross-functionally with the FTZ Administrator while meeting Customs Brokerage Department objectives
• Build and maintain strong relationships with customers and governmental Customs organizations
• Assist in responding to customer requests and retention calls
• Proactively communicate with the team to ensure awareness and understanding of policies and regulations
• Monitor FTZ exception reporting and data interfaces, escalating issues promptly
• Assist in reviewing inventory discrepancies

Requirements:

• 1-5 years of experience in FTZ operations, Customs Brokerage, and US Trade Import/Export Trade Compliance
• Knowledge of global logistics industry, customs brokerage processes, and Incoterms
• Proficiency in Microsoft Office, especially Excel and Word
• Strong written and verbal communication skills, with English proficiency
• Effective interpersonal skills, problem-solving abilities, and process improvement mindset
• Proactive with strong organizational skills and time management
• Ability to work independently onsite while maintaining regular communication with leadership

Benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus