Description
We are seeking an experienced and dynamic Front Office Supervisor to join our team at Ibis Wien Hauptbahnhof. As a Front Office Supervisor, you will lead and inspire our Front Office Team to deliver exceptional guest experiences, reflecting our commitment to excellence. You will combine operational expertise with genuine hospitality, ensuring a smooth daily operation and fostering a collaborative, customer-oriented environment.
Responsibilities:
- Provide exceptional guest experiences and ensure a smooth daily operation
- Lead and inspire the Front Office Team
- Foster a collaborative, customer-oriented environment
- Ensure high-quality service and resolve guest complaints
Qualifications:
- Experience in handling guests and customers
- Strong leadership and teamwork skills
- Good organisational and communication skills
- Fluent in German and English; additional languages are a plus
- Ideally experience with OPERA Cloud
Benefits:
- Varied training with opportunities for personal and professional development
- Engaged team and opportunities for career growth
- Diverse world of hospitality with many areas to discover
- Attractive employee rates in over 5,300 Accor hotels worldwide
- Healthy and balanced meals in our break rooms
- Job ticket for easy commute
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