Description
We're Pret, a global food and coffee organisation with 750+ shops across 20+ countries. We're looking for a Front of House Leader to join our team in Bath, Southgate Centre.
As a Front of House Leader, you'll be responsible for leading and inspiring your team, driving performance, and maintaining high standards. You'll be a people person with a passion for exceptional customer service.
Responsibilities
- Lead with purpose, driving team performance and protecting profit
- Maintain high standards and great energy in the shop
- Coach and mentor your team to achieve their full potential
- Spread joy and kindness to customers and colleagues every day
Requirements
- Be kind, honest, and generous with a genuine warmth and authentic self
- Bring your passion for exceptional customer service
- Experience needed: leading with purpose, driving team performance, and maintaining high standards
Benefits
- Base Pay Rate: £14.10 - £14.10 per hour
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift
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