Description
We're Pret, a global organisation with over 750 shops across 20 countries, specialising in freshly made food, organic coffee, and excellent customer service.
As a Kitchen Leader at Pret, you'll play a vital role in ensuring the consistent preparation of high-quality food, leading and inspiring your team to deliver exceptional results daily.
Responsibilities You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a keen eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Spread joy every day through small acts of kindness.
- Lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
The perks
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for shifts started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition
- Access to marketplace discounts
- Comfy free shoes to wear on shift
Life in Our shops Our shops offer individual growth opportunities, diversity and belonging, pace and variety, and a sense of community and purpose.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
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