Frame Contract Management Team Lead

The Public Sector Team in Germany at Cisco is seeking a Frame Contract Management Team Lead to oversee one of the largest frame contracts within the company.

The successful candidate will lead the Frame Contract Management (FCM) and Contract Management Office (CMO) teams, comprising Cisco employees and external specialists.

Your Impact:

• Own end-to-end management of Germany’s federal frame contracts, including commercial constructs, approval mechanics, and operational processes.
• Lead commercial and operational readiness for new frame contracts.
• Build and maintain the link between frame contract reporting and Cisco’s financial reporting.
• Identify growth within the contract vehicles and work with Sales to convert it.

Lead the Team:

• Lead the FCM and CMO teams, with direct line management of Cisco employees and accountability for external specialists.
• Mature the operating model, defining deliverables, cadence, reporting taxonomy, and exception-based escalation.
• Develop the team, building depth behind critical processes and growing people toward broader roles.
• Balance capacity to ensure operational load sits with the right resources.

Run a Compliance-Grade Operation:

• Maintain a documentation regime that withstands audit and customer scrutiny.
• Work closely with Operations and IT teams to automate the process landscape.
• Drive AI into manual processes and improve data quality.
• Set the rhythm of the business, including team and process calls, partner meetings, and quarterly business reviews.

Champion Synergies:

• Build trusted relationships across Sales, Legal, Finance, Operations, and other teams.
• Own the operational and commercial relationship with frame contract partners.
• Represent Frame Contract Management in governance forums and act as the point of contact for contract-related questions.

Minimum Qualifications:

• 8+ years in contract or commercial management, sales operations, program management, or public sector sales.
• Practical experience with German public procurement, including frame contracts and public procurement law.
• Proven people leadership.
• Strong analytical capability.
• Demonstrated ability to design processes and bridge business and IT.
• Fluent in German and English.

Preferred Qualifications:

• Experience managing channel or service partners.
• Familiarity with Cisco commercial constructs.
• Experience building or sponsoring internal tooling and automation.
• Proactive and calm temperament.