Description
Join the Mercure Centre Jaude hotel, a member of the Accor network, located in the heart of Clermont-Ferrand. As a Receptionist, you will take care of our clients from their arrival to their departure, ensuring they have a memorable experience.
Your role:
- Welcome clients, ensure check-in and check-out, establish billing and payment
- Make reservations, control and update arrivals and client files
- Inform clients about hotel services and local attractions
- Respond to client requests, complaints, and expectations
- Liaise with floor services, catering, technical, and management teams
- Transmit instructions between teams during handovers
- Ensure security procedures and quality standards are applied correctly
We offer:
- A full-time permanent contract (39 hours)
- Schedules: continuous morning or evening shifts, with possible night replacements during team absences
- 50% employer-funded health insurance
- Restaurant vouchers: €8.50
- 50% public transport reimbursement
- All Heartist benefits: discounts with partner brands
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