FR - Réceptionniste de nuit (H/F/X)

Join the team at ibis Styles Arcachon Gujan-Mestras hotel, a 3-star property with 60 rooms, a pool, terraces, a bar, a fitness room, and a meeting room.

As a Night Receptionist, you will be at the heart of the hotel, taking care of our guests from arrival to departure and contributing to their memorable experience.

Under the authority of the establishment's management, you will ensure the welcome, safety, and smooth operation of the hotel during the night.

Your main responsibilities will include:

• Welcoming late-arriving guests and processing arrival and departure formalities.
• Providing courteous and personalized reception in French and, if possible, in English.
• Responding to guest requests and ensuring their satisfaction throughout the night.
• Performing daily closing operations (night audit), cash controls, and administrative tasks related to reception.
• Managing reservations, phone calls, emails, and information requests.
• Ensuring the safety of people and property within the establishment and applying emergency procedures if necessary.
• Conducting surveillance rounds and reporting any anomalies to management.
• Preparing the breakfast buffet or setting up according to the establishment's organization.
• Maintaining cleanliness and order in common areas within your functions (outdoor pool maintenance).
• Transmitting useful information to the day team to ensure continuity of service.
• Respecting internal procedures, hygiene and safety rules, and quality standards.

The establishment offers you:

• The opportunity to join the Adalios Hospitalité group.
• A collaborator card offering reduced rates at Accor.
• Training plans delivered in our Academies.
• The opportunity to develop your talents and grow within our establishment and the Adalios Hospitalité group.