Food Runner, Binchotan Bar & Grille (Casual)

Explore limitless possibilities on Hawai'i Island as you start a rewarding career in hospitality at Fairmont Orchid, an award-winning luxury resort on the majestic Kohala Coast.

Join a collaborative team dedicated to delivering exceptional luxury experiences at Binchotan Bar & Grille, where fireside cooking meets modern flair, inspired by the traditional northern Japanese grill.

Your Role: As a Food Runner, you will provide unique dining experiences to guests through warm, personal, and detailed service in a luxury, upscale, and fast-paced environment.

Key Responsibilities:

• Deliver food orders to tables, ensuring correct guest association.
• Maintain complete knowledge of F&B services, contents, preparation methods, and hotel services.
• Assist servers with garnishing menu items and maintain cleanliness of chinaware.
• Monitor quality and consistency of menu items and maintain a clean service line station.
• Perform daily requisitions for food condiments and ensure adequate stock levels.
• Remember individual patrons' names and preferences to extend personalized service.
• Ensure food and beverage are served according to service standards.
• Perform opening/closing side duties and assist other F&B outlets during peak times.
• Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP).
• Maintain a high standard of personal appearance and hygiene.

Benefits:

• Medical, drug, and vision benefits starting at $16.98 for part-time employees.
• Employer-paid coverage for group life and accidental insurance ($7,500).
• 401(k)/retirement saving plan & matching program.
• 11 paid holiday/personal days per year + 10 days of paid vacation.
• 50% discounts at hotel restaurants, 30% discount on retail items, and 30% discount on spa services.
• Employee discounts at Accor properties worldwide.

Requirements:

• Ability to focus on guest needs, remaining calm and courteous.
• Good reading, writing, and oral proficiency in English.
• Ability to speak other languages and basic understanding of local languages is an advantage.
• Ability to work cohesively as part of a team.
• Detailed and service-oriented with an eye for detail.
• Necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).

Hourly Rate: $26.12 USD

Visa Requirements: Must be legally eligible to work in the United States.