Food Manager

As a Food Manager at Sainsbury's Supermarkets Ltd in Romford, Essex, you will play a crucial role in leading the food hall team to deliver exceptional customer experiences and drive business results.

The salary for this position is £36,450.

Responsibilities

• Role model and coach team members to maintain high standards and efficiency across the food hall.
• Manage compliance with processes while providing great shop keeping and customer service.
• Ensure customers get the food they want when they shop with us.
• Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
• Assume overall responsibility for running the store at times, providing direction and support to colleagues.

Requirements

• Previous line management experience in a fast-paced, operational environment.
• Ability to provide brilliant customer service and coach a team to do the same.
• Experience delivering KPIs and other performance indicators.
• Ability to manage disciplinaries, performance issues, and other employee relations issues.
• Leadership experience in a high-volume, fast-paced operational setting.

Essential Criteria

• A track record of delivering exceptional customer experiences, with evidence of coaching others.
• Experience leading teams in a dynamic, customer-facing environment.
• Leadership experience in a high-volume, fast-paced operational setting.
• Proven success in delivering against a wide range of KPIs.
• Experience managing complex people matters, including performance, absence, and formal employee relations cases.

Benefits

• Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
• Annual bonus scheme based on company and individual performance.
• Free food and hot drinks provided in stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension with company matching contributions.
• Share scheme to build up an investment at discounted rates.
• Wellbeing support, including emotional support, counselling, legal and financial advice.
• Colleague networks for personal and professional development.
• Cycle to Work scheme.
• Special offers on gym memberships, restaurants, holidays, and more.