Description
Financial Partnerships Operations Manager, Americas
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
As Financial Partnerships Operations Manager, Americas, you will own day-to-day operations across Airwallex's financial partner network in the Americas, including onboarding, offboarding, account management, and partner requests. You will manage partner requirements and deliverables across Risk, Legal, Compliance, Product, and Operations, using sound judgment to assess requests, identify gaps, and keep things moving.
Responsibilities:
- Own day-to-day operations across Airwallex's financial partner network in the Americas
- Manage partner requirements and deliverables across Risk, Legal, Compliance, Product, and Operations
- Build scalable processes and resources to manage partner information
- Build strong relationships with financial partners and identify opportunities to improve processes and operational performance
Requirements:
- 4+ years of experience in fintech, financial services, payments, banking, or a related field
- Experience managing complex projects and deliverables across teams
- Strong project management skills, with the ability to manage competing priorities, dependencies, and escalations
- Strong judgment and attention to detail, with the ability to assess requests, identify gaps, and push back when needed
- Strong communication skills, with the ability to work effectively with senior stakeholders and external partners
Preferred Skills:
- Experience with banks, payment processors, card schemes, or other regulated financial institutions
- Familiarity with KYC, KYB, due diligence, or financial crime compliance
- Understanding of payment flows, acquiring, issuing, scheme rules, or technical integrations
- Experience building scalable processes, dashboards, partner scorecards, or playbooks
- Experience using AI or automation to improve processes and reduce manual work
- Spanish-language skills
Benefits: No benefits mentioned in the job posting.
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