Description
The International Organization for Migration (IOM) is seeking a Field Support Assistant to provide operational support for the Assisted Voluntary Return and Reintegration (AVRR) programme in Caracas, Bolivarian Republic of Venezuela.
The successful candidate will work under the direct supervision of the Senior Operations Associate, AVRR, and provide support for the implementation of AVRR activities, including assisted voluntary return and reintegration, family reunification, and resettlement.
Key responsibilities include:
- Providing direct support at airports, land terminals, and other intervention points
- Supporting the organization and execution of information, orientation, and assistance sessions
- Ensuring the safe and orderly flow of migrants during reception assistance
- Coordinating local logistics for reception assistance
- Supporting the delivery of post-arrival or pre-departure assistance
- Registering and updating case information
- Orienting migrants on requirements, transfers, and stages of the process
- Identifying potential vulnerability indicators and reporting them to supervisors
- Reporting incidents and supporting coordination with local personnel and counterparts
- Elaborating field reports on AVRR activities
- Participating in operational meetings, safety briefings, and coordination activities
The ideal candidate will have:
- Completed secondary education with four years of relevant work experience, or a university degree with two years of experience
- Experience in operational or logistical support for humanitarian programmes or direct assistance to migrant or vulnerable populations
- Strong communication and interpersonal skills
- Ability to work in a team and maintain confidentiality
- Knowledge of AVRR procedures and IOM policies
- Fluency in Spanish (written and oral)
IOM offers a supportive work environment and is committed to diversity and inclusion.
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