Description
As a Distribution Supervisor at Expeditors, you will play a crucial role in ensuring smooth operations during peak activity or staff absence.
Responsibilities:
- Allocate workloads within the team to ensure efficient operations
- Monitor workboards to meet internal KPIs, such as timely data entry
- Build and maintain strong relationships with customers
- Assist in retention calls and complete customer reviews
- Monitor invoicing and BNP reports as needed
- Communicate proactively with the team to ensure awareness and understanding of policies and regulations
- Guide and mentor team members to maintain a positive attitude
- Promote productivity tools within the team
- Implement new system changes and enhancements
- Oversee compliance with Expeditors Operational Process Standards
- Audit new accounts and follow up on agent responsibilities
- Support the manager and sales department as needed
- Aid in employee development and apply accounting knowledge
- Monitor and improve District Excellence and Global Business Operations metrics
Qualifications:
- 4 years of industry-specific knowledge
- Software proficiency in warehouse management systems, MS Excel, and MS Word
- Inventory management and accounting knowledge
- Self-reflecting and open to feedback
- Initiative and ability to work autonomously
- Proven leadership attitude and background
- Effective interpersonal skills, including conflict resolution, listening skills, and providing feedback
- Teamwork, building a team environment, coaching for development, customer focus, managing meetings, problem-solving, process improvement, and time management
- English language proficiency
- Global Logistics Industry knowledge
Benefits:
- Health Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Employee Referral Program Bonus
- Bike to work scheme
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