Description
As our Digital Content Officer, you'll help make everyday life easier for residents through clear, welcoming and accessible content.
You'll keep our neighbourhood pages useful and up to date and help bring our new website to life. Working with colleagues across Peabody, you'll review, improve and move content into our new content management system, putting residents' needs first for every page.
Responsibilities
- Writing, editing and publishing engaging digital content
- Ensuring content meets accessibility, SEO and usability standards
- Coordinate content reviews and approvals across multiple stakeholder groups
- Maintain content inventories, ownership records and review schedules
- Support content owners with best practice guidance on digital content and accessibility
- Carry out content audits, identify improvements and help remove outdated or duplicated information
- Monitor neighbourhood page performance and recommend enhancements based on user needs and feedback
Requirements
- Experience using Content Management Systems (CMS)
- Outstanding writing, editing and proofreading skills
- Experience translating complex information into crisp, user-friendly and accessible content
- Knowledge of web accessibility standards and inclusive content design
- An understanding of search engine optimisation (SEO) principles and metadata management
- Basic HTML knowledge
- Experience using Google Analytics, Search Console or similar digital insight tools
- A proactive and innovative approach, with the ability to identify opportunities for improvement and drive them forward
Benefits
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Flexible benefits scheme (including healthcare, dental care, and more)
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