Debit eCommerce Portfolio Manager

In this role, you will support and operationalize the strategic direction for the Debit eCommerce portfolio, understand client needs and strengthen RBC's competitive position.

You will be accountable for day-to-day operations for the Virtual Visa Debit and Interac Direct portfolios, covering operational risk, compliance, monthly reporting, ongoing projects and issues, and foster strong external vendor relationships.

Responsibilities:

• Drive Portfolio Performance: Own day-to-day execution and P&L for the Debit eCommerce portfolio, including monthly reporting, variance analysis, and performance tracking.
• Deliver Product Strategy: Translate strategic direction into execution plans for Virtual Visa Debit and Interac Direct, with defined KPIs, MVPs, and iterative launches to improve client experience, grow revenue, and reduce costs.
• Build Business Cases: Develop financial models and validate demand to inform investment and product decisions.
• Lead Cross-Functional Delivery: Drive alignment and execution with Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to optimize end-to-end product performance.
• Own Risk and Compliance: Manage operational, AML, fraud, reputational, and regulatory risk, and lead remediation with Legal, Compliance, Privacy, and other risk partners.
• Resolve Issues and Client Pain Points: Triage product issues, identify root causes with Operations, Digital, and Technology, and deliver fixes.
• Lead Strategic Projects: Shape, plan, and deliver cross-functional projects and mandates, building stakeholder buy-in along the way.
• Manage External Partners: Build and maintain vendor and payment ecosystem relationships.
• Benchmark the Market: Track payments trends, economic conditions, and competitor activity, and report product impact to leadership.

Requirements:

• Execution Mindset: Operator's mindset with the ability to dive into details, anticipate downstream client and business impacts, and keep decisions aligned with RBC's broader goals.
• Stakeholder Influence: Ability to build alignment and influence cross-functional partners, including Operations, Technology, Risk, and external payment ecosystem partners.
• Project Leadership: Experience leading large, complex projects from planning through delivery, with strong organization and time management.
• Payments and Risk Acumen: Understanding of payments and business risk, with sound judgment in decision-making.
• Analytical Storytelling: Ability to turn complex data into clear, data-driven narratives for executive audiences and simplify complexity into actionable solutions.
• Leadership and Ownership: Demonstrated leadership and interpersonal skills, with the ability to work independently, handle ambiguity, and take initiative.
• Senior Experience: Experience in a comparable senior role.
• Ability to be on site/in office 4 days a week.

Nice-to-have:

• Advanced Data Analytics: Deep expertise in turning complex datasets into insights that drive product and risk decisions.
• P&L Improvement: Proven P&L analysis that improves profitability and competitiveness for payment products.
• Program Management: Advanced knowledge of formal project or program management methodologies.
• Product Knowledge: Strong knowledge of Konek, Interac Direct, card products and Virtual Visa Debit.
• Industry Knowledge: Prior experience managing strategic external relationships with payment rail providers.

What's in it for you?

• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.