Customer Support Agent/Accounting Operations Support - onsite - Entry Level - Bucharest Support Center

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on Expeditors to manage global supply chains. As a Fortune 500 company, we offer a professional, leadership-driven environment that fosters innovation and customer service.

Job Objectives: Ensure accurate billing for services provided by Expeditors to customers, in accordance with internal documents. Understand client profiles, needs, and expectations. Maintain and improve existing business relationships. Build strategic, mutually beneficial relationships with customers. Assist the branch accounting manager with routine accounting tasks to deliver high-quality accounting services.

Key Responsibilities:

• Match information in proprietary systems to invoices.
• Handle dedicated mailboxes.
• Update statements.
• Identify and escalate problem invoices to partner branches.
• Build key relationships with partner branches to resolve invoice issues quickly.
• File invoices, statements, and accounting-related documents as needed.
• Support Accounting Department and/or Product with miscellaneous projects and assignments.
• Ensure communication with local branches.

Qualifications:

• Proficient in English.
• Accounting knowledge is not mandatory.
• Logistics knowledge is not mandatory.
• Proven ability to work individually and in teams.
• Flexibility and adaptability in the work environment.
• Initiative and problem-solving skills.
• Attention to detail and perfectionism.
• Ability to work under stress.
• Respect for deadlines.
• High-quality results.
• Motivation and focus on goals.
• Conflict resolution skills.
• Professional communication skills.
• Fluency in English (written and verbal).
• Computer literacy and software application skills.
• High-quality standards.

Additional Information: Expeditors offers excellent benefits, including meal tickets, medical health plans, life and accident insurance, extra vacation days, and more.