Description
As a Customer Experience Manager at Sainsbury's Supermarkets Ltd in Bicester, Oxfordshire, you will be responsible for ensuring exceptional customer experiences across the store. You will lead a team to deliver high-quality service, manage front-end operations, and oversee daily activities.
The salary for this role will be dependent on your experience, store size, complexity, and location, but starts from £27,000.
Key responsibilities include:
- Managing the overall customer experience across the store
- Leading the front-end checkout operation
- Overseeing petrol station operations (if applicable)
- People management, including performance management and scheduling
- Assuming overall responsibility for running the store at times
To be successful in this role, you should have:
- Previous line management experience in a fast-paced environment
- A focus on customer service and coaching a team to deliver exceptional experiences
- Experience in managing performance, disciplinaries, and employee relations
- Ability to lead operations and make decisions independently
We offer a range of benefits, including:
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks
- Generous holiday entitlement
- Pension matching contributions
- Share scheme
- Wellbeing support
- Cycle to Work scheme
- Special offers on gym memberships, restaurants, and more
For more fresh new jobs, check out yubhub.co.