Customer Consultant

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG. As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.

Key Responsibilities:

• Provide independent, needs-based advice on financial products
• Build and maintain long-term customer relationships
• Take responsibility for customer care in your branch
• Collaborate closely with your branch team
• Organize your workday independently and serve as a competent contact for customers on financial matters

Requirements:

• Sales talent with enthusiasm for working with people from diverse backgrounds
• Successful commercial training, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
• Quereinsteiger (lateral entrants) with a passion for working with people are welcome
• High service competence and resilience in everyday work, as well as openness to rapidly changing conditions
• Strong interest in financial topics and economic interrelationships

Benefits:

• Secure, permanent, and responsible job in a motivated and helpful team
• Attractive salary, including Christmas and holiday pay, and performance-related remuneration
• Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance
• Part-time employment possible by agreement
• We offer clear career paths and diverse development opportunities

Additional Benefits:

• Emotional well-being: offers such as counseling in difficult life situations and mental health promotion
• Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle counseling
• Social networking: support through pme family service, fitness center job, flexible working time models, and a culture of diversity, equal opportunities, and participation
• Financial security: offers such as contribution plans for old-age provision, employee bank services, company bicycle, or Germany ticket