Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.
We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine.
As a Customer Assistant, you will:
- Create genuine 1 to 1 connections with customers through fitting appointments and style advice
- Utilise your knowledge of the latest trends and tailor your recommendations to their unique needs
- Operate in a high-demand environment, balancing speed and accuracy
- Be digitally confident, using our digital tools to provide a personalised five-star service
- Adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on
The working pattern for this role is:
- Week 1: Sunday 10.00-17.00, Tuesday 12.30-19.30, Thursday 09.00-17.00
- Week 2: Saturday 11.00-18.00
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
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