Description
As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will play a crucial role in leading the store team to deliver exceptional customer service and drive business performance.
The company empowers its management teams to be the driving force behind its business, focusing on bold leadership, a passion for service, and an eye for opportunity.
Key Responsibilities:
- Work closely with a small team of managers to ensure the store runs smoothly every day.
- Take responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop.
- Collaborate with the team to complete all tasks, ensuring customers are served efficiently and safely.
- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
- Provide support to other convenience stores in the network as needed.
Requirements:
- Previous line management experience in a fast-paced, operational environment.
- Proven track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of leading a team in a fast-paced, customer-facing environment.
- Operational leadership skills, with the ability to take responsibility for store operations in the absence of more senior managers.
- Demonstrated success in meeting or exceeding KPIs.
What We Offer:
- Competitive salary (£31,700).
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
- Annual bonus scheme.
- Free food and hot drinks provided in-store.
- Generous holiday entitlement.
- Pension scheme with employer matching.
- Share scheme.
- Wellbeing support.
- Cycle to Work scheme.
- Special offers on gym memberships, restaurants, and more.
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