Description
As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will be responsible for leading a team to deliver excellent customer service and drive sales growth.
The role involves working closely with a small team of managers to ensure the store runs smoothly every day. You will be taking responsibility for the day-to-day running of the store, often being the only manager on site with accountability for the full shop.
Key responsibilities include:
- Managing a team to complete all tasks, ensuring customers are served efficiently and safely
- People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
- Helping another store occasionally, where close-knit networks of convenience stores exist
To be successful in this role, you will need:
- Previous line management experience in a fast-paced, operational environment
- A track record of delivering brilliant customer service and coaching colleagues to do the same
- Experience of leading a team in a fast-paced, customer-facing environment
- Operational leadership skills, with the ability to take responsibility for store operations in the absence of more senior managers
- Demonstrated success in meeting or exceeding KPIs
In return for your hard work, we offer a competitive salary of £31,700, dependent on experience, store size, complexity, and location. Additionally, you will benefit from:
- A 10% discount card on shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays
- An annual bonus scheme based on company and individual performance
- Free food and hot drinks provided in all stores
- Generous holiday entitlement, maternity and paternity leave
- A pension scheme with a 4-7.5% employer contribution match
- A share scheme allowing you to build up an investment at discounted rates
- Wellbeing support, including emotional support, counselling, legal and financial advice
- Colleague networks to help you fulfil your potential
- A cycle-to-work scheme and special offers on gym memberships, restaurants, holidays, and more
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