Content Team Manager

We are seeking an experienced Content Team Manager to oversee one or more content teams globally. As a Content Team Manager, you will be responsible for people management, day-to-day operations, and achieving divisional objectives through service delivery and quality targets.

Responsibilities and Key Accountabilities:

• Manage one or more content teams globally
• Communicate a clear vision and encourage the team to excel in meeting operations objectives and targets
• Provide strong coaching and mentoring to a hybrid mix of reports, including first-level managers and specialists
• Develop deep expertise within teams through performance enablement conversations
• Manage critical issues both internally and externally with clients
• Communicate effectively with colleagues globally, sharing knowledge and adopting good practices
• Use Business Process Improvement techniques to improve operational management, quality, and reduce waste
• Drive the Content Incentive Plan effectively within the team and communicate performance culture clearly
• Hold responsibility for day-to-day operations, recruitment, training, and development of the team(s)
• Drive cross-functional initiatives or horizontal initiatives

Skills and Proficiency:

• Stakeholder management: Build trusting relationships with internal and external stakeholders
• Customer Focus: Demonstrate a customer-centric approach to explore business challenges and develop tailored solutions
• Project Planning & Delivery: Demonstrate planning, organizing, and managing resources to achieve specified outcomes
• Communication: Communicate with clarity and precision, presenting complex information concisely
• Process Improvements: Seek new ways of working to make processes run smoother and faster
• People Management: Lead and manage people, holding responsibility for motivation, attraction, retention, and performance management

About LSEG: LSEG unlocks the power of markets to create opportunities across the global economy. Through our connected network of market infrastructure, data, and analytics, we help customers access capital, manage risk, and make confident decisions.

Benefits: As an LSEG employee, you will have access to benefits that support your wellbeing and future, including 26 weeks' parental leave, healthcare, retirement planning, and a wellness allowance.