Content Moderator

TaskUs is seeking a Content Moderator to join their team in Thessaloniki, Greece. As a Content Moderator, you will be instrumental in keeping the online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency.

The ideal candidate will have at least one year of prior operations experience in a shared services or customer experience environment. They must also have a high school diploma or equivalent and be fluent in English and Hungarian.

As a Content Moderator, your day-to-day tasks will include reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency.

TaskUs prioritizes employee well-being and offers competitive industry salaries and comprehensive benefits packages. They also provide onsite free munchies, popcorn, and food for purchase from their market or local source food vendors.

Responsibilities:

• Apply content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Participate in employee assistance programs, program reporting initiatives, and training to foster well-being
• Escalate changes that may impact performance or maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements

Requirements:

• At least one year of prior operations experience in a shared services or customer experience environment
• High school diploma or equivalent
• Fluent in English and Hungarian
• Strong interpersonal skills, verbal and written communication skills, and empathy