Description
As a Content Moderator at TaskUs, you will play a crucial role in ensuring high-quality and safe experiences for users and businesses across social media platforms.
You will review digital content, such as videos, news stories, images, and social media profiles, and assess them for factors like age-appropriateness, violence, sexual content, and political transparency.
To perform this role effectively, you will receive training on the client's content policies and procedures. Your responsibilities will include:
- Applying content policies to digital content and executing handling procedures consistently
- Identifying subtle differences in digital communication and accurately enforcing the client's terms of use
- Monitoring reports of abuse on the site and escalating issues as needed
- Participating in employee assistance programs, reporting initiatives, and training to promote well-being
- Adhering to security measures, confidentiality, and project requirements
In return for your hard work, TaskUs offers a range of benefits, including:
- Competitive industry salaries
- Comprehensive benefits packages
- Opportunities for professional growth and internal mobility
- Wellness programs, including counseling sessions and resilience training
- On-site amenities, such as free snacks and drinks, and regular team-building activities
To be successful in this role, you will need:
- At least one year of prior operations experience in a shared services or customer experience environment
- A high school diploma or equivalent
- Fluency in English and Turkish
- Strong interpersonal, verbal, and written communication skills
- Empathy and cultural awareness of political and social situations
TaskUs is committed to creating a safe and supportive work environment. As a Content Moderator, you will be working with potentially disturbing content, and the company provides resources to support employee well-being, including counseling sessions and resilience training.
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