Content Infrastructure Owner

Content Infrastructure Owners are responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation.

You will manage internal product capabilities to ensure new functionality is fit for purpose and readily available to all internal customers to apply in support of LSEG Content offering.

Key responsibilities include:

• Ownership of strategy, design, business requirements, feature tradeoffs and release scheduling for a set of propositions, products or services
• Gathering and prioritizing stakeholder feedback and understanding customer needs to drive innovation and increase operational adoption
• Developing comprehensive product definitions, concept proposals and business cases which result in marketable products and services
• Involvement in budgeting activities, development of 3rd party partnerships, etc.
• Reviewing current capabilities to ensure that quality is being maintained
• Understanding technology to aid product development and adoption
• Leading significant projects, programs and business initiatives, demonstrating creativity and ingenuity
• Influencing cross-functional teams without formal authority
• Providing specialist consulting advice to senior and middle management to solve complex business issues
• Inputting to management on strategy and direction of the Content function
• Working independently with guidance in complex situations

Core responsibilities include:

• Reviewing technology and identifying most efficient mechanisms to support activity in scope
• Assessing interactions between Content teams and handoffs between Content Masters for mastered data to identify process disconnects to generate additional automation opportunities
• Working with tools/UI person to ensure deployed UI minimises any kind of process gaps
• Deploying capabilities into Content Production and continuously evolving capabilities
• Defining and owning parameters to report the effectiveness of tools and the function they perform
• Defining and reporting on KPIs to assess status of tools in scope for stability and resilience

You will have strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development, effective communication skills.

The ideal candidate will have:

• BSc in Mathematics, Computer Science, Physics or related field
• 10+ years of financial markets and operations expertise, with demonstrated success in data operations and management
• At least 5 years of leadership experience with proven track record of attracting, developing and retaining talent
• Experience with delivering transformational changes in a customer and product led setting
• Ability to strategize the delivery and implementation of business cases
• Ability to prioritize tasks in a high-pressure environment
• Ability to effectively communicate and present to senior executives
• Understanding of coding, generate code (Python, SQL), use of AI Agents
• Expert user of MSFT products and LSEG products/tools
• Excellent interpersonal and team skills
• Outstanding presentation and communication (both written and verbal) skills
• Ability to interact knowledgeably and confidently across all aspects of the business and stakeholders
• Ability to challenge the status quo and offer solutions
• Accomplished at working across borders in a culturally diverse organization