Description
As a Sales Consultant, you will play a key role in creating an exceptional customer experience. You will greet customers, guide them through the store, and support them in finding what they need while presenting our products.
You will:
- Share fashion and product knowledge to help customers make decisions.
- Collaborate with your team to provide exceptional service at every step of the customer's journey, including actively promoting our loyalty program (Hello Member).
- Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
- Provide support during store opening and closing.
- Represent yourself and our brand positively in all interactions with customers.
You will work with a dynamic store team, contributing to an inspirational and welcoming environment. You will also connect with the larger Area team, collaborating across stores to share information and drive success together.
We are looking for individuals with:
- Experience in customer service in fashion, retail, or similar fields (an advantage).
- Passion for helping customers and interest in fashion or retail – we will teach you the rest!
- Ability to thrive in collaborative and dynamic environments.
- Strong communication skills, creativity, curiosity about working with store technology, and a strong desire to learn and develop.
- Flexibility and action-oriented approach.
At H&M Group, we offer attractive benefits, including:
- 25% employee discount for H&M Group brands.
- H&M Incentive Program (HIP).
- Learning opportunities for long-term career development.
- Health insurance.
- Sports activity cost sharing.
- New colleague referral bonus.
- Christmas voucher.
- Meal vouchers
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