Description
Join Fairmont Palliser as our new Conference Services & Event Sales Manager. You will inspire and create grand experiences for guests, clients, and colleagues every day. As an ambassador for our exceptional offerings, you will liaise between multiple departments to meet and exceed guest expectations.
Key Responsibilities:
- Offer professional, friendly, and engaging service
- Confirm event-related information with clients
- Establish and maintain rapport with clients
- Service event bookings from booking to departure
- Actively book new local events and maintain existing client relationships
- Create floor plans for each event
- Initiate billing procedures
- Conduct pre-conference meetings with clients and departments
- Follow departmental policies and procedures
Qualifications:
- 3-5 years of experience in an event leadership role
- Experience in a luxury hotel brand preferred
- Computer literacy in Microsoft Windows applications
- University/College degree in a related discipline preferred
- Excellent communication skills
- Strong interpersonal and problem-solving abilities
Employee Benefits:
- Complimentary upgrades and extended stays across Fairmont & Raffles properties
- Discounted stays and special dining and wellness discounts
- Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage
- Company-matched pension plan and RRSP & TFSA options
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