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From the employer's careers site First seen 13 Nov 2026

Client Partner, Ads Solutions - Retail/E-Commerce

OpenAI San Francisco, California Hybrid senior full-time

Salary

$239K - $273K per year

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Description

About the Role

This role will focus on growing advertising revenue across Retail & E-commerce, including omnichannel retailers, online marketplaces, direct-to-consumer brands, and specialty retailers.

You will own the full sales cycle,from prospecting through deal closure,and build strategic relationships with senior retail and ecommerce decision-makers. You’ll help advertisers connect with audiences as they discover, research, and evaluate products, and develop long-term commercial partnerships that support their business goals.

You will work closely with Customer Success Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Retail & E-commerce vertical expertise.

Responsibilities

  • Prospect, qualify, and close new advertising opportunities across the Retail & E-commerce vertical.
  • Own and achieve a defined revenue target across an assigned portfolio of retail and ecommerce advertisers.
  • Build relationships with senior advertising, marketing, ecommerce, digital, merchandising, and customer-acquisition leaders, along with their agency partners.
  • Develop account plans that connect advertiser goals,such as online sales, new-customer acquisition, repeat purchases, and omnichannel growth,to measurable campaign outcomes.
  • Identify opportunities around seasonal shopping periods, product launches, promotional events, and key category moments.
  • Build clear business cases that connect media investment to advertiser economics, including return on ad spend, customer acquisition cost, average order value, and customer lifetime value.
  • Structure and negotiate complex commercial agreements and build long-term advertiser partnerships.
  • Partner with Customer Success Managers and measurement stakeholders to align campaign objectives, reporting, and test plans, supporting successful launches, renewals, and expansion.
  • Collaborate with Product, Measurement, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions.
  • Maintain strong pipeline management, accurate forecasting, and a deep understanding of retail trends, shopping behavior, and the commerce advertising landscape.

Requirements

  • Significant experience in digital advertising sales, partnerships, or business development serving retail and ecommerce advertisers.
  • Strong relationships with decision-makers across omnichannel retailers, online marketplaces, direct-to-consumer brands, or their agency partners.
  • Proven track record of owning revenue targets and closing complex advertising or commercial deals.
  • Understanding of retail and ecommerce customer journeys, seasonality, merchandising priorities, and the relationship between online and in-store experiences.
  • Ability to discuss performance metrics, attribution, incrementality, and the tradeoffs between customer acquisition, retention, and profitability.
  • Strong consultative selling, negotiation, and executive communication skills.
  • Ability to navigate complex organizations and collaborate effectively across commercial, technical, and measurement teams.
  • Ability to operate effectively in ambiguous, fast-changing environments and excitement to help shape a new advertising platform with high standards for user trust.

Salary

$239K - $273K

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Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.ashbyhq.com/openai/c355b400-c2e7-4297-a842-1024d10b2aa3

Apply on OpenAI