Cash Management Operations Officer

We are seeking a Cash Management Operations Officer to join our team in Hong Kong.

The successful candidate will perform day-to-day cash management operations, including fixed deposit placement, renewal and withdrawal, cheque clearing, electronic clearing, in-house transfers, payroll processing, autopay, direct debit collection, cashier order issuance, e-banking transactions and cable room operations.

Key responsibilities:

• Ensure all transactions are processed accurately and in compliance with the Bank's policies, regulatory requirements and operational risk management framework.
• Investigate operational issues, outstanding transactions and reconciliation breaks, and take timely corrective actions.
• Liaise with business units, branch banking, transaction banking teams and relevant stakeholders to resolve transaction exceptions and obtain necessary approvals.
• Respond to enquiries from internal stakeholders regarding corporate cash management transactions.
• Prepare management reports and maintain operational records and documentation in accordance with internal guidelines.
• Participate in User Acceptance Testing (UAT), Business Continuity Plan (BCP) drills, system enhancements and process improvement initiatives.
• Support business projects and other assignments as delegated by management.

Requirements:

• Degree in Business Administration, Finance or a related discipline.
• Minimum 3 years of relevant experience in cash management operations, preferably from an international or foreign bank.
• Strong analytical, problem-solving and communication skills with a high level of accuracy and attention to detail.
• Ability to manage multiple priorities and work effectively under tight timelines.
• Solid computer skill, including MS Word and Excel, and Chinese character input.
• Good command of written and spoken English and Chinese.

We offer a competitive salary and benefits package.