Process Management Lead

Job Overview

The Process Management Lead role is part of the Process Management & Client Solutions team within the Chief Operating Office of Wealth Management Germany at Deutsche Bank Group. You will play a key role in shaping the process management framework and architecture.

Responsibilities

• Develop and implement the process and policy governance, as well as the operational process architecture for Wealth Management Germany.
• Create clear roles, responsibilities, and decision-making processes for Process Domains and Process Owners.
• Establish an effective steering model with suitable metrics, quality criteria, and monitoring and review mechanisms.
• Drive the use of Process Intelligence and Process Mining for efficient, data-driven process management.
• Represent the requirements of Wealth Management Germany to global Process Excellence and Governance units.
• Lead and guide cross-functional teams and projects.

Requirements

• University degree in Business Administration, Business Informatics, or Industrial Engineering, or a comparable qualification.
• Several years of professional experience in a banking environment or consulting, ideally in process management, governance, transformation, or operational excellence.
• Experience in designing end-to-end processes and process architectures, as well as developing process and policy governance models.
• Strong knowledge of Process Intelligence and Process Mining, with experience in data-driven measurement and control of process performance.
• Excellent communication and leadership skills, with fluency in German and English.

What We Offer

• A comprehensive range of benefits that cover all your professional and personal needs.
• Support for your physical and mental health.
• Opportunities for professional development and growth.
• Financial security and flexibility.

The position is offered as full-time or part-time.