Cartage, Warehouse, and TCI Supervisor

We're looking for a Cartage, Warehouse, and TCI Supervisor to ensure the smooth operation of our Cartage, Warehouse, and Transcon Inbound teams.

As a supervisor, you will prioritize safety, adhere to company rules and regulations, and collaborate with agents and third-party providers to drive daily and weekly operations.

Key responsibilities include:

• Leading a team in warehouse excellence, with a focus on safety, quality, delivery, and cost
• Managing and preventing inventory issues, process exceptions, and customer complaints
• Operating forklifts and other warehouse equipment
• Supporting pick-up and delivery operations, including communicating with product, warehouse, and cartage providers
• Analyzing and resolving service exceptions and issues
• Preparing reports and presenting to management
• Developing and implementing new strategies for improving quality of service and reducing costs

You'll also be responsible for:

• Supervising a team, including performance management, coaching, and mentoring
• Ensuring compliance with company policies, procedures, and regulatory requirements
• Maintaining accurate records and reports
• Collaborating with internal stakeholders, including sales, customer service, and other departments

Our ideal candidate has:

• 2 years of industry-specific experience
• Proven supervisory experience
• Strong market and product knowledge
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office (Excel, Word)
• Industry certifications (e.g., DG, LATAM, Compliance, IATA/FIATA)

In return, we offer:

• Competitive salary ($57,000 base salary, eligible for bonus)
• Comprehensive benefits package, including medical, dental, vision, and life insurance
• Paid time off (vacation, holidays, sick leave)
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan
• Opportunities for professional growth and development