Description
We are seeking a highly skilled Business Manager to join our team at Charlotte Tilbury Beauty in Munich.
As a Business Manager, you will play a crucial role in driving sales performance, motivating and leading a high-performing team, and ensuring the smooth operation of our business.
Key Responsibilities:
- Provide weekly and monthly productivity reports to the Field Sales Manager
- Contribute to sales success by motivating the team to achieve daily and monthly performance targets
- Lead and motivate a top-notch team through personal performance reviews, events, and general leadership
- Manage monthly scheduling, budgeting, and payroll forecasting
- Collaborate with trade partners and senior stakeholders, ensuring compliance with brand guidelines and procedures
- Monitor inventory levels, administer sales audits and stock takes, and advise the Field Sales Manager on inventory management
- Develop and implement talent management and succession planning for the team
- Handle complex personnel issues with integrity, adhering to HR policies and procedures
- Oversee end-to-end recruitment processes in-store, proactively sourcing exceptional talent and creating a magical application experience
- Identify training needs for the team, providing feedback on progress and areas for development
- Ensure optimal customer experiences, embedding our magical service methodology and fostering lasting emotional connections with customers
- Manage your own counter metrics, taking necessary steps to mitigate risks and capitalize on opportunities
- Plan the calendar year, considering new product launches and market trends
- Drive business growth by proposing plans, events, and initiatives
Benefits:
- 29 days of annual leave plus your birthday off
- Access to Charlotte's Magic Academy for personal development
- Ongoing support and genuine growth opportunities
- Early access to new products
- Employee discounts
- Internal competitions with prize opportunities
Our mission at Charlotte Tilbury is to empower people worldwide to reveal their best selves. We strive to create an inclusive work environment that celebrates diversity and promotes equal opportunities.
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