Business Analyst Apprentice

We're seeking a Business Analyst Apprentice to join our team. You'll work on a Level 3 Digital Support Technician Apprenticeship, gaining hands-on experience and structured learning. You'll support the development, testing, and maintenance of software components, help improve case management processes, and provide training and support to staff.

Responsibilities:

• Support the development, testing, and maintenance of software components and approved system changes
• Help improve Mosaic and related case management processes through simple code, scripts, interfaces, and developing configuration
• Provide training and support for the use of Mosaic and other technology and software to staff across the council
• Enroll, engage, and successfully complete the Level 3 Digital Support Technician Apprenticeship Standard

Requirements:

• Keen interest in technology and learning how to develop software
• Enjoy working through problems logically and pay attention to detail
• Communicate clearly, work well with others, and be comfortable asking for help
• Organised and motivated to balance workplace tasks with apprenticeship learning
• Understand the importance of treating people respectfully and handling information responsibly

Terms and conditions:

• Satisfactory employment references and CIFAS identity checks
• Satisfactory declaration of interest
• Satisfactory DBS check
• Fluent English required for public-facing roles