Description
We are seeking a part-time Breakfast Team Member to join our team at AccorHotel in Birmingham.
As a Breakfast Team Member, you will provide a friendly and personalised welcome for guests, offer attentive service, and adapt to any constraints guests may have. You will establish good relations with guests, offering advice and fostering customer loyalty, promote the F&B offer, and ensure that breakfast items are cooked to the highest quality.
Responsibilities:
- Provide a friendly and personalised welcome for guests
- Offer attentive service and adapt to any constraints guests may have
- Establish good relations with guests, offering advice and fostering customer loyalty
- Promote the F&B offer
- Ensure breakfast items are cooked to the highest quality and all items replenished throughout service
- Receive deliveries and check food items
- Prepare the point of sale and preparation areas, welcome guests and provide waiter service, clean and tidy the dining room and preparation areas after closing
- Find out about dish composition and any shortages before every work shift
- Organise work to suit fluctuations in numbers, events, and guests
- Ensure the equipment used remains in good condition
- Communicate and work in close and constant cooperation with the kitchen to ensure an excellent standard of service
- Ensure that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respect the instructions and safety guidelines for the equipment used
Additional Information: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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