Branch Operations Assistant

The RBC Dominion Securities Management team located in Niagara Falls is looking for a Branch Operations Assistant to join their team!

You will provide superior service along with administrative and operational support to clients and employees.

Responsibilities

• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Provide attentive and accurate service to clients and respond to their needs.
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
• Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.

Requirements

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.
• Strong Microsoft Office skills.
• A professional approach to all situations to create a positive working environment.
• Ability to complete duties independently seeking out own answers and solutions.

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset.
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset.
• Experience in the securities industry is an asset.

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.