Bartender - Guards Bar

We are seeking a skilled Bartender to join our team at Raffles London at The OWO, a luxurious hotel located in the heart of London.

As a Bartender, you will be responsible for setting up and stocking the bar for service, producing and serving alcoholic and non-alcoholic drinks to guests, and leading and supporting the bar backs during service.

Key responsibilities include:

• Setting up and restocking the bar and back of house areas
• Preparing and serving alcoholic drinks, cocktails, wines, spirits, and soft drinks
• Providing exceptional customer service and explaining menu items to guests
• Assisting floor staff with table setting and delivering food and beverage orders
• Maintaining high standards of cleanliness and hygiene
• Reporting potential hazards and participating in health and safety procedures

We are looking for candidates with:

• A proven track record of providing high levels of service under pressure
• Exceptional communication and customer service skills
• Strong time management skills and the ability to multi-task
• An understanding and willingness to contribute to a 24-hour operational schedule when required

In return, we offer a range of benefits, including:

• 28 days holiday plus a day extra for every year of service up to 5 years
• Staff meals while on duty
• Free dry cleaning for uniform
• Employer pension contribution of 3%
• Enhanced sick pay and maternity, paternity, and adoption pay
• Life assurance and employee assistance program
• Season ticket loans and cycle to work scheme
• Colleague gifting and paid days off to move house or give back to a charity
• Internal learning and development programs and fun-filled events