Bar Waitress

We are seeking a Bar Waitress to join our team at AccorHotel in Dubai. As a Bar Waitress, you will be responsible for providing exceptional service to our guests, promoting efficiency, confidence, and courtesy. You will work closely with the Assistant Manager and Restaurant Manager to ensure seamless operations and excellent customer satisfaction.

Key Responsibilities:

• Provide sincere, warm, and enthusiastic service to guests
• Take time to get to know guests and understand their needs
• Display a pleasant manner and positive attitude at all times
• Promote good inter-departmental relations and a high standard of social skills
• Assist with tasks outlined by the Assistant Manager/Restaurant Manager
• Participate in regular training sessions to improve product knowledge and service standards
• Communicate effectively with guests and colleagues
• Maintain a professional and friendly relationship with outlet patrons
• Report cleanliness and maintenance issues to the immediate supervisor
• Handle guest complaints and resolve issues promptly
• Perform mise-en-place work according to service requirements
• Report equipment failures/problems to the Maintenance Department
• Participate in training and development schemes as recommended by senior management

Requirements:

• Tertiary qualification or equivalent professional certification in Hospitality, Hotel Management, or related discipline
• Minimum one year of demonstrated professional experience in a bar or food and beverage service role within a hotel or upscale hospitality establishment
• Proficiency in point-of-sale (POS) systems and hospitality management software
• Comprehensive knowledge of beverage service standards, menu offerings, and up-selling techniques
• Excellent command of the English language, both written and verbal
• Strong interpersonal and communication skills
• Ability to work flexibly across varying shift patterns, including evenings and weekends