Bank UTC Administrator & Receptionist

This is a bank position offering an efficient and comprehensive administration and reception service at Greenwich Health Ltd, based in London. As a Bank UTC Administrator and Receptionist, you will play a crucial role in day-to-day administrative tasks within the department. You will be the initial point of contact for patients, providing appropriate responses and directions in a courteous manner.

The role involves dealing with telephone enquiries, taking messages accurately, giving information and advice to GPs, patients, relatives, and other staff. You will assist in booking in and directing patients, input and update data on the computer system, arrange transport for discharge or transfer, and undertake any necessary clerical duties.

The successful candidate will be required to maintain patient confidentiality, be aware of Health and Safety and Infection Control regulations, and ensure they have the necessary knowledge and skills to perform the role effectively.

In return, Greenwich Health offers a salary of £13.15 to £15.78 per hour, flexible working patterns, and the opportunity to work with leading specialists in the creation of an innovative new Urgent Treatment Centre.

Main Duties:

• Handling sensitive and confidential material
• Providing administration and reception services
• Managing telephone enquiries and messages
• Offering reassurance to patients, families, and carers
• Assisting with patient booking and direction
• Supporting the Clinician in Charge in patient discharge processes
• Inputting and updating patient data
• Arranging transport for patients
• Performing various clerical duties
• Maintaining patient confidentiality and adhering to Health and Safety regulations

Requirements:

• Good verbal and written communication skills
• Keyboard skills
• Ability to remain focused on tasks
• Understanding of the NHS and Data Protection
• Ability to work within a changing service environment
• GCSE or equivalent in English and Maths
• Basic computer skills, including Windows packages