Associate IS Specialist

Join Expeditors, a global logistics company, as an Associate IS Specialist in Coyol, Alajuela, Costa Rica.

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

As an IS Specialist, you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch's processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently.

Key Responsibilities:

• Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
• Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
• Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity.

QUALIFICATIONS:

• Previous experience in an IS related field, troubleshooting hardware and Windows
• Strong problem solving, organizational, and interpersonal skills
• Solid oral and written communication skills
• Preference for programming experience or the ambition to learn, VBA, SQL
• Ability to manage and influence stakeholders at different organizational levels
• Advanced proficiency in Microsoft Office

Additional Information: Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus